A Company You Can Trust
When you sign up for communication services from DirectLink, you become a member of a cooperative, community focused association with more than 100 years of member service experience and technical expertise. Membership establishes your ownership and guarantees access to quality services that support your lifestyle.
We are owned by you.
More than 1.2 million Americans receive their local telephone, and now Internet, service from a company like DirectLink. As a member-based cooperative, it is our duty to be good stewards of the trust you've placed in us by providing the most cost-effective, state-of-the-art, and quality services available.With an average 95% positive customer satisfaction rates from third party surveys, there is little comparison to other providers when it comes to our customer service and treating members with the care, responsiveness, and the dedication you deserve.
We are focused on you.
We have connected Canby and the surrounding areas to the world since 1904. For other providers, Canby is one of many towns on a service map. With us, you are our sole focus and we are very concerned with the entire member experience. In addition to quality products, we also conduct fun contests like BINGO games and hide telephone numbers in our quarterly newsletters for a complimentary bill credit.
We live here too.
Nearly 70 employees work together to bring superior products and customer service to you and our 7,000 other members located within the 84-square mile service area. Most of these staff also live or volunteer in Canby.